Welcome to White Rat Operations, where an actual human will help you solve your small and mid-size problems.
We specialize in two areas: desktop technology support and training for small organizations or individuals AND written and verbal communications.
Best of all, 100% of our work is powered by human ingenuity and creativity.
We realize tech support and communications may sound like an odd pairing, but that’s where we get the most requests for help! But even though these are our most requested, we have a wide range of other skillsets, so tell us ALL your woes and ask us ALL the questions 🐁🤍
Our technology support covers routine workday usage such as
- assistance with file organization, sharing, and storage across devices,
- basic desktop/browser-based application coaching,
- email organization and management,
- composing/proofing correspondence, and
- calming anxieties around technology use.
Our written and verbal communications support covers a wide range of day-to-day tasks that include
- creating forms and templates,
- presentations and speechwriting,
- coaching for public speaking,
- writing public-facing content, and
- longer-term projects such as reports, grants, and whitepapers.
If you are part of the Nerd Brigade™ (like we are), you may find it fun to know that the name “White Rat” comes from the books of T. Kingfisher. Kingfisher writes of a world with a pantheon of dieties that includes a White Rat, the diety of problem solving. The Temple of the White Rat is where people go when they need help with a problem, no matter what type of problem it may be. We thought that was maybe the most useful, clever diety ever, so we are doing our best to bring a little of that efficiency and organization into this world.